iOS and Android, launching October 1
Need help with EIGER? Email us at business@eiger014.com and we will get back to you as soon as we can. Include the email on your account and, if it is a bug, what you were doing when it happened. Screenshots help.
EIGER launches on the App Store and Google Play on October 1. Until then the beta is closed.
Open the app, go to Profile, then Manage Subscription. You can also use your device's app store settings. On iPhone: Settings, your name, Subscriptions. On Android: Play Store, Payments and subscriptions. Cancelling stops the next renewal and you keep Pro until the end of the paid period.
Open the app, go to Profile, scroll to the bottom and tap Delete account. This removes your profile and associated data. You can also request deletion by email, see the account deletion page for what is removed and how long it takes.
Scores depend on the gear details you have entered, such as insulation, membranes and boot ratings. Check the specs in My Gear. Scores are informational only and never a safety guarantee. Always check current conditions and your own experience before you commit to a climb.
Every comment and profile has a report option, and you can block users from their profile. For anything urgent, email us.
Feature requests, missing mountains and gear that is not in the catalog are all welcome. Email us or find us on Instagram and TikTok.